Contact

Get in touch

We respond to support and operations requests as quickly as possible.

Support

Product issues, connector questions, onboarding and account help.

trading@zuerifix.tech

Legal

Terms, privacy, data requests and compliance-related communication.

trading@zuerifix.tech

Security reporting

For potential vulnerabilities or account-security concerns, include reproducible steps, timestamps, and affected route details so we can triage quickly.

trading@zuerifix.tech

Response expectations

  • Critical security/account lockout issues are prioritized first.
  • Billing/legal requests are reviewed in the order received.
  • General product support requests receive triage updates as capacity allows.